Kitchen Innovations Inc. – Privacy Policy

Last Updated: March 2026

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1. About Kitchen Innovations Inc.

Kitchen Innovations Inc., operating as "Kitchen Innovations" ("Kitchen Innovations", "we", "us", or "our"), is committed to protecting the privacy of our customers and website visitors in Canada, the United States, and other jurisdictions where we operate. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with your use of our website www.kitcheninnovationsinc.com (the "Website"), our products, and our services.

By using the Website, creating an account, or purchasing from us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

If you do not agree with this Privacy Policy, please do not use the Website or provide us with your personal information.

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2. Scope and Applicable Laws

This Privacy Policy is designed to comply with applicable privacy laws in Canada and the United States.

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
• U.S. privacy laws including the California Consumer Privacy Act (CCPA/CPRA)

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3. Personal Information We Collect

We collect both personal and non-personal information to provide and improve our services.

3.1 Information You Provide

• Identification and contact details: name, address, email, phone number.
• Account information: username, password, preferences.
• Order and payment information: order history and billing details.
• Communications: customer service messages and feedback.
• Marketing and consent information: your preferences and opt-out choices.

3.2 Information Collected Automatically

• IP address and approximate location
• Browser and device information
• Pages viewed and time spent on the website
• Shopping cart interactions

3.3 Information from Third Parties

• Payment processors and fraud-prevention services
• Advertising networks and analytics platforms
• Shipping and logistics partners

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4. Purposes: How We Use Personal Information

• Processing orders and arranging shipping
• Managing your account
• Preventing fraud
• Sending order updates and service communications
• Improving website experience
• Sending marketing communications (with consent)
• Complying with legal obligations

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5. Legal Bases and Consent

Where PIPEDA applies, we obtain your knowledge and consent for the collection and use of personal information.

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6. Cookies, Analytics, and Online Advertising

6.1 Cookies and Similar Technologies

• Remember items in your cart
• Keep you logged in
• Analyze traffic
• Measure marketing performance

6.2 Analytics

We may use services like Google Analytics to understand website usage.

6.3 Interest-Based Advertising

Advertising partners may use cookies to deliver personalized ads.

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7. Disclosure and International Transfers

We do not sell your personal information.

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8. Retention and Security

We retain personal information only as long as necessary and protect it using appropriate technical and organizational safeguards.

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9. Children's Privacy

Our Website is not intended for children under 16.

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10. Your Rights – Canada (PIPEDA)

• Access personal information
• Request corrections
• Withdraw consent
• Challenge compliance

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11. Your Rights – U.S. Residents

• Know / Access data collected
• Request deletion
• Request correction
• Opt-out of sale or sharing
• Protection from discrimination

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12. Third-Party Links

Our Website may link to third-party services. We are not responsible for their privacy practices.

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13. Contacting Our Privacy Officer

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date.